FAQ

We are here to help. View our most frequently asked questions and obtain quick answers about trading, account, products and platforms.

New to Trading

Looking to start trading with Phillip Nova?
Peek inside!

Account Opening

Refer to these FAQs to have all your account opening related queries addressed.

Funds Deposit & Withdrawal

Get details on transferring your funds in and out of your account.

Interest, Swaps & Commissions

Understand more about leveraged trading on your margin account.

Account Management

Get details on accessing and administering your account.

Risk Warning Statement

Learn more about the new regulation pertaining to overseas listed investment products.

Margin Trading & Important Trading Dates

Learn about Margin Calls, our Low Equity liquidation policy and important dates to note when trading.

Customer Knowledge Assessment & Customer Account Review

Learn more about these safeguards to retail investors who wish to trade Specified Investment Products (SIPs).

Online Trading, Call-in Trading & Currency Conversion

Learn more about using our trading platforms, making a trade by calling to our dealers and how to do currency conversion.

Trading Products

Learn about the features of the various investment and trading products offered by Phillip Nova.

2 Factor Authentication (2FA) Risk Awareness Statement

Get all your 2FA related queries addressed here.